Terms of Service

OVERVIEW

Welcome to Zeppear! "We," "us," and "our" refer to Zeppear. Zeppear operates this website and store, including all related information, content, features, tools, products, and services ("Services"), to offer you a carefully curated shopping experience. Zeppear is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein (collectively, the "Terms of Service" or "Terms"), describe the rights and responsibilities you have when using the Services.

Because these Terms of Service contain important information about your legal rights, including disclaimers of warranties and limitations of liability, please read them carefully.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you must not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By accepting these Terms of Service, you represent that you have reached the age of majority in your state or province of residence, and that you have given us consent to allow any minors dependent on you to use the Services on any devices you own, purchase, or manage.

To use the Services, access or browse our online store, or purchase any products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping details. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have the necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We make every effort to accurately represent our products and services in our online stores. However, please note that, depending on the type of device and the settings and configuration of the device you use to access the store, colors or the appearance of products may look different on your screen.

We do not guarantee that the appearance or quality of any products or services shown or offered in our online stores will meet your expectations or be identical.

All product descriptions may be changed at any time, at our sole discretion and without prior notice. We reserve the right to discontinue any product at any time and may limit the quantities of products we offer, for a particular person, geographic region, or jurisdiction, as applicable.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Zeppear reserves the right to accept or decline your order for any reason and at its sole discretion. Your order is not considered accepted until confirmed by Zeppear. For your order to be accepted, we must receive and process your payment. Please review your order carefully before submitting it, as Zeppear may not be able to accommodate cancellation requests once an order has been accepted. If your order is not accepted, is modified, or is cancelled, we will attempt to contact you using the email address, billing address, and/or phone number you provided at the time of order.

Products you purchase are subject to return or exchange solely in accordance with our Refund Policy [LINK].

You represent and warrant that the products you purchase are for your personal or household use, and not for commercial resale or export.

SECTION 4 - PRICING AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed, and will be indicated in your order confirmation email. Unless expressly stated otherwise, listed prices do not include applicable taxes, shipping, handling, customs, or import fees.

Prices published in our online stores may differ from prices offered in physical stores or in other stores operated online or by third parties. From time to time, we may offer promotions on our Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If any terms of a promotion conflict with these Terms, the promotion's terms will govern.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that: (i) the credit card information you provide is accurate, complete, and correct; (ii) you are authorized to use the credit card for the purchase; (iii) charges incurred by you will be honored by your credit card company; and (iv) you will pay all charges incurred by you at the posted prices, including shipping and handling charges and any applicable taxes.

SECTION 5 - SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. All delivery times are estimates and are not guaranteed. We are not responsible for delays caused by the carrier, customs processing, or events outside our control. Once we deliver products to the carrier, risk of loss and title passes to you.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including all trademarks, brands, text, images, pictures, graphics, product reviews, video and audio content, and their design, selection, and arrangement, are owned by Zeppear, our affiliates, or our licensors, and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.

These Terms permit you to use the Services solely for your personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material on our Services without our prior written consent. Except as expressly provided herein, nothing in these Terms shall be construed as granting you any license or right under any patent, trademark, copyright, or other intellectual property right of Zeppear, Shopify, or any third party. Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted herein are reserved by Zeppear.

Zeppear's names, logo, product and service names, designs, and slogans are trademarks of Zeppear or its affiliates or licensors. You may not use such trademarks without Zeppear's prior written consent. Shopify's name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS

As part of the Services, you may be given access to customer tools provided by third parties that we do not monitor, control, or have any input into.

You acknowledge and agree that we provide access to such tools "as is" and "as available," without any warranties, representations, or conditions of any kind, and without any endorsement. We will have no liability arising from or related to your use of optional third-party tools.

Your use of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms under which such tools are provided by the relevant third-party provider(s).

We may also offer new features or services through the Services in the future (including the release of new tools and resources). Such new features shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials and links to websites provided or operated by third parties (including embedded third-party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you leave our Services to access such materials or third-party websites, you do so at your own risk.

We are not liable for any harm or damages related to your access to, or purchase or use of, any products, services, resources, or content of any third-party website. Please carefully review third-party policies and practices and make sure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the relevant third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

[NOTE TO MERCHANT: This section accurately describes Shopify's relationship with your store and must not be removed or modified.]

Zeppear is powered by Shopify, which enables us to provide the Services to you. However, any sale and purchase transaction you make in our store is made directly with Zeppear. By using the Services, you acknowledge and agree that Shopify has no responsibility for any aspect of any sale between you and Zeppear, and bears no liability whatsoever for any injury, damage, or loss arising from the products or services purchased. You hereby release Shopify and its affiliates from any claims, damages, and liabilities arising from or related to your purchases and transactions with Zeppear.

SECTION 10 - PRIVACY POLICY

Any personal information we collect through the Services is subject to our Privacy Policy [LINK], and certain personal information may also be subject to the Shopify Privacy Policy, viewable here. By using the Services, you acknowledge that you have read this Privacy Policy.

Because the Services are hosted by Shopify, Shopify collects and processes your personal information related to your access to and use of the Services in order to provide and improve the Services. Information you submit to the Services may be transferred to and shared with Shopify and third parties, who may be located in countries other than your country of residence, in order to provide services to you. For details on how your personal information is used by us, by Shopify, and by our partners, please review our Privacy Policy [LINK].

SECTION 11 - FEEDBACK

If you submit, upload, share, email, or otherwise transmit any ideas, suggestions, feedback, reviews, offers, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, and royalty-free license to use, reproduce, modify, publish, distribute, and display that Feedback in any medium and for any purpose, including commercial use. For example, we may use our rights under this license to operate, provide, evaluate, develop, improve, and promote the Services, and to fulfill our obligations and exercise our rights under the Terms of Service.

You further represent and warrant that: (i) you own or have all necessary rights in all Feedback; (ii) you have disclosed any compensation or incentive received in connection with submitting the Feedback; and (iii) your Feedback complies with these Terms. We have no obligation to (1) keep any Feedback confidential, (2) pay compensation for any Feedback, or (3) respond to any Feedback.

We may, but have no obligation to, monitor, edit, or remove Feedback that we determine, at our sole discretion, to be unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property rights or these Terms of Service.

You agree that your Feedback will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your Feedback will not contain defamatory or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We assume no liability and take no responsibility for any Feedback posted by you or any third party.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on the Services that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information, or cancel orders, at any time without prior notice (including after you have submitted your order) if any information is found to be inaccurate.

SECTION 13 - PROHIBITED USES

You may access and use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly, for: (a) any unlawful or fraudulent purpose; (b) violating any international, federal, state, or local regulation, rule, law, or ordinance; (c) infringing or violating our intellectual property rights or the intellectual property rights of others; (d) harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating against our employees or any other person; (e) submitting false or misleading information; (f) uploading or transmitting viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (g) transmitting any unsolicited or unauthorized advertising or promotional material, including any "junk mail," "chain letter," "spam," or similar solicitation; (h) impersonating or attempting to impersonate another person or entity; or (i) engaging in any conduct that restricts or inhibits anyone's use or enjoyment of the Services, or that, as determined by us, may harm Zeppear, Shopify, or users of the Services, or expose them to liability.

You further agree not to: (a) upload or transmit viruses or other types of malicious code that will or may be used to affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services; (c) collect or track the personal information of others; (d) use the Services for spam, phishing, pharming, pretexting, spidering, crawling, or scraping; (e) use any robot, spider, scraper, data-mining tool, automated device or process, artificial intelligence tools (such as agentic AI), or manual process to access the Services; or (f) interfere with, circumvent, or bypass any security or authorization features, bot-detection headers, or other measures we use to restrict access to the Services. If we determine that you have violated any part of these Terms, we reserve the right to suspend, disable, or terminate your account at any time, without notice.

SECTION 14 - AGENTS

14.1 This section (the "Agent Terms") applies if you use, allow, enable, or cause an Agent to access, use, or interact with any Service. "Agent" means any software or service that performs autonomous or semi-autonomous actions on behalf of or at the direction of any person or entity, and that may be operated using or on behalf of a person's device without direct supervision.

14.2 No Agent may access, use, or interact with the Services unless it always identifies itself and strictly complies with the requirements set out in Section 14.4 below. In addition, if we request that an Agent not access, use, or interact with any Service, no Agent may access, use, or interact with the Services.

14.3 We may limit how and in what manner any Agent may access, use, or interact with the Services, including through technical measures.

14.4 Agents must: (i) clearly identify themselves in all HTTP/HTTPS requests by disclosing that the request comes from an Agent, using "Agent/[agent name]" in the request's user-agent string; (ii) not conceal or obscure that any access, use, or interaction originates from an Agent, for example by (a) mimicking human behavior or interaction patterns, or (b) completing or bypassing CAPTCHAs or other measures intended to distinguish human from computer use; (iii) accurately respond to any question or request intended to determine whether an interaction originates from a human or a computer; (iv) not bypass or otherwise prevent any measure intended to block, limit, modify, or control Agent access, use, or interaction with the Services.

SECTION 15 - TERMINATION

We may terminate this agreement or your access to the Services (or any part thereof) at any time, without notice, at our sole discretion, and you remain liable for all amounts due up to and including the date of termination.

The following sections shall survive any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES

Information provided on or through the Services is for general informational purposes only. We make no warranty as to the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to our Services, or by anyone who may be informed of any of its content.

EXCEPT AS EXPRESSLY STATED BY ZEPPEAR, THE SERVICES AND ALL PRODUCTS AVAILABLE THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT ANY EXPRESS OR IMPLIED REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT, REPRESENT, OR GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED OR OTHER WARRANTIES; ACCORDINGLY, THE ABOVE DISCLAIMERS MAY NOT APPLY TO YOU.

SECTION 17 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ZEPPEAR, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR SHOPIFY AND ITS AFFILIATES, BE LIABLE — WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY — FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, INJURY, LOSS, OR CLAIM OF ANY KIND ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED THROUGH THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING BUT NOT LIMITED TO ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

SECTION 18 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Zeppear, Shopify, and their affiliates, partners, directors, officers, employees, agents, contractors, licensors, and service providers from any loss, damage, liability, or claim (including reasonable attorneys' fees) made by any third party due to or arising from (1) your breach of these Terms of Service or any documents incorporated by reference, (2) your violation of any law or the rights of a third party, or (3) your access to or use of the Services.

We will notify you of any claim subject to indemnification; however, a delay in notice will not relieve you of your obligations hereunder except to the extent you are materially prejudiced by such delay. We may assume the defense and settlement of any such claim, at your expense, including choice of counsel, but will not agree to any settlement that imposes a non-monetary obligation on you without your consent, which will not be unreasonably withheld. You agree to cooperate with the defense of any such claim by providing relevant documentation.

SECTION 19 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable by a court of competent jurisdiction, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on the site or in respect to the Services constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 21 - ASSIGNMENT

You may not assign, transfer, or delegate this agreement or any of your rights or obligations under these Terms without our prior written consent, and any attempt to do so without such consent will be void. We may assign, transfer, or delegate any of our rights and obligations hereunder without notice or your consent.

SECTION 22 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you with the Services shall be governed by and construed in accordance with the laws of the jurisdiction in which Zeppear's principal place of business is located. You and Zeppear agree to submit to the personal and exclusive jurisdiction of the courts located within that jurisdiction.

SECTION 23 - HEADINGS

The headings used in this agreement are included for convenience only and shall not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO THESE TERMS OF SERVICE

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will take effect on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 25 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at support@zeppear.com.

Our contact information is provided below:

Kralin Software and Marketing LLC support@zeppear.com Sheridan, Wyoming 82801, United States (add your full registered street address) Wyoming Entity ID: 2026-002003839 EIN: 61-2361847