Privacy Policy

Last updated: September 2026

Zeppear, operated by Kralin Software and Marketing LLC ("we," "us," "our"), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

Information you provide to us:

• Contact details (name, email address, phone number)
• Billing and shipping address
• Payment information (processed securely through Shopify Payments and our payment partners — we do not store full credit card numbers)
• Order history and preferences

Information collected automatically:

• Device and browser information
• IP address and approximate location
• Pages viewed, time spent on site, and referring website
• Cookies and similar tracking technologies (see Section 5)

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about your purchase, shipping updates, and customer support
• Send marketing communications (only if you've opted in — you can unsubscribe at any time)
• Improve our website, products, and customer experience
• Detect and prevent fraud
• Comply with legal obligations

We do not sell your personal information to third parties.

3. How We Share Your Information

We may share your information with:

• Service providers: Shopify (our e-commerce platform), payment processors, shipping and fulfillment partners (including our supplier network), and email marketing tools — solely to help us operate our business.
• Legal authorities: When required by law, court order, or to protect our rights, property, or safety.
• Business transfers: In connection with a merger, sale, or acquisition of all or part of our business.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our store, remember your preferences, analyze site traffic, and personalize your experience. You can control cookies through your browser settings, though disabling them may affect site functionality.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Object to or restrict certain processing of your data

To exercise any of these rights, contact us at support@zeppear.com.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

9. International Data Transfers

Because our Services are hosted by Shopify, your information may be transferred to and processed in countries other than your country of residence, including the United States. By using our Services, you consent to this transfer.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our Services after changes are posted constitutes acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Kralin Software and Marketing LLC support@zeppear.com Sheridan, Wyoming 82801, United States (add your full registered street address)